Weather:

The Lobster Net and FedEx will do all we can to ensure the weather does not impede the delivery of your order. We will do our best to track potential weather that could affect your order; however, it is up to you, our customers to be aware of your local weather.

In some cases, we reserve the right to suspend or reschedule your delivery. Should we make this decision, we will contact you immediately.

The Lobster Net is NOT responsible for delays or undelivered shipments.

Human Errors:

Please, Double Check your shipping information before you place your order making sure it is current, updated, and accurate! We will not refund, reimburse or be held responsible for delayed shipping or lost shipments.


Holiday Information:

We recommend ordering in advance and requesting a day sooner than your event. If you’re ordering frozen products, have them delivered sooner rather than later. You can easily store them in your freezer until ready to use.

FedEx pauses their commit time during the Holidays and there is no promise of delivery times. Due to their overwhelming volume of deliveries some packages may not arrive. With that being said, The Lobster Net cannot guarantee delivery and will not be held responsible.